Welcome to Raamro Style’s FAQ page! Here you’ll find answers to the most commonly asked questions. If you don’t see your question here,
feel free to contact us at [email protected] or +447730478179.
What types of products do you sell?
We specialize in sarees, suits, dresses, ready made Blouses and African fabrics. Our collection includes high-quality handcrafted items perfect for weddings, parties, and special occasions.
Where are you based?
Our studio is located at:
Raamro Style
7 Elderberry Place
Stonecross
Pevensey, East Sussex
BN24 5NT
We are open by appointment only.
Do you offer international shipping?
Yes, we ship worldwide! Please ensure you provide a complete and accurate address, as courier companies do not deliver to P.O. Boxes. International shipping costs vary depending on your location.
How long will it take to receive my order?l shipping?
- UK Orders: Standard delivery takes 2–3 business days, while express delivery is available for next-day service.
- International Orders: Delivery times vary based on location and customs processes.
Do you accept returns or exchanges?
Yes, we accept returns and exchanges under the following conditions:
- You must contact us within 48 hours of receiving your item.
- Items must be in their original condition, with tags attached.
- Custom, bespoke, stitched, or ready-made outfits, as well as sale items, are not eligible for returns or exchanges.
- Please refer to our Return & Exchange Policy for full details.
What payment methods do you accept?
We accept secure online payments through trusted third-party providers such as PayPal or Stripe.
How can I book an appointment?
You can book a studio or virtual appointment by:
• Emailing us at [email protected]
• Messaging us on WhatsApp at +447730478179
What should I do if my order arrives damaged or faulty?
If your item arrives damaged or faulty, please contact us within 48 hours of receiving it. Provide your order number and photos of the issue so we can resolve it promptly.
Can I customize my order?
Yes, we offer bespoke services for certain products. Please contact us to discuss your requirements.
How do I care for my items?
We recommend dry cleaning to preserve the fabric’s longevity, especially for heavily embellished or delicate garments. Please avoid washing in hot water or using harsh detergents.
Can I see samples of the fabric before purchasing?
Unfortunately, we do not provide physical samples at this time. However, we ensure that product images and descriptions are as accurate as possible.
Do colors vary between the website and actual products?
Slight color variations may occur due to lighting during photography or your screen settings. We strive to represent our products as accurately as possible.
Can I contact you through social media for returns or exchanges?
No, all return or exchange inquiries must be sent to [email protected]. Social media messages will not be processed.
Do you sell wholesale?
If you are interested in wholesale purchases, please contact us at [email protected] for more information.
Are purchases made at exhibitions or in-studio final?
Yes, all purchases made face-to-face in the studio or at exhibitions are final sale, sold as seen, and not eligible for returns or exchanges.